Support
Questions, problems, ideas — email us and a human reads it.
Contact
Email us at support@monlybudget.app. We aim to reply within two business days.
Common questions
Restore purchases
In Monly, open Settings → Subscription → Restore Purchases. Make sure the device is signed in to the same Apple Account you used when you subscribed. If the subscription still does not appear, email us with your app version.
Delete my account and data
In Monly, open Settings → Account → Delete Account. This permanently removes your account and your shared-wallet data from the server. Data that only ever lived on your device is removed when you delete the app.
Export my data
You can export your data from Settings inside the app. If you need a different format or run into trouble, email us.
Leave a shared wallet
Open the wallet, go to its members, and choose to leave. You keep a private copy of the wallet as it was when you left; new changes no longer reach you.
My invite link stopped working
Invite links and codes can expire, be revoked by the wallet owner, or the wallet may already have six members. Ask the person who invited you to send a fresh link or code — it takes a few seconds.
Reporting a bug
Please include your app version and build: in Monly, open Settings → About and tap the version number to copy it. Then tell us what you expected, what actually happened, and attach a screenshot if you can.