Support

Open any Monly Pro feature in the app (for example Export All Data in your profile), then tap “Restore purchases” at the bottom of the Monly Pro screen. Make sure the device is signed in to the same Apple Account you subscribed with. Monly also re-checks your subscription whenever you open the app. If it still doesn’t appear, email us with your app version.

Monly Pro is billed and managed by Apple. Cancel any time in your Apple Account’s subscription settings, at least 24 hours before the current period ends. Cancelling never deletes anything you’ve created.

Data that only ever lived on your device is removed when you delete the app. To delete your Sign in with Apple account and any shared-wallet data from our server, email us and we’ll erase it.

Open your profile in Monly (tap your picture at the top of Home) and choose Export All Data under Data Management. Export and import are part of Monly Pro. If you run into trouble, email us.

On Home, tap the people icon at the top to open Members, then choose Leave wallet. You keep a private copy of the wallet as it was when you left; new changes no longer reach you. Owners see Stop sharing instead.

Each invite link works once and expires after a week. It may also have been revoked, the wallet may already have six members, or it may no longer be shared. Ask the person who invited you to send a fresh invite link. It takes a few seconds.